Aegis AEGIS 1000 Manuel d'installation Page 28

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Page 28
8. Call HSP (800-401-4663) with the serial number for a return authorization number. Write the RA# on the outside of the
package.
9. Return the controller to HSP at the address noted on the RA. Also include a brief description of the problem that you are
having.
10. INSTALLATION: Follow the POWER UP and CHECK OUT procedures in this manual.
FOR HELP: Call HSP, between the hours of 9:00 AM and 5:00 PM Eastern time, at (800) 401-4663.
X-10 TROUBLESHOOTING TIPS
1. If any light does not work, check the HOUSE CODE on the module. It must be set to the same house code as the Aegis
1000.
2. Operate the module locally to ensure that power is getting to it. You should be able to turn the light or appliance on using its
switch (turn it on, then off, then on again for plug in modules, press the on/off switch for wall switch modules).
3. Three-way wall mounted lamp switches must be installed using the exact procedure described in their instruction sheet. The
key to success with three-way wall switches is to identify the wire that was connected to the COMMON terminal of the old
manual switches and to following the instructions precisely.
4. Modules that work intermittently from the Aegis 1000 but reliably locally usually have a problem "hearing" the X-10 signal
over the power lines. Some tips:
Ø Make sure connections to the modules and to the TW523 interface are tight. Loose fuses, wirenuts, circuit breakers,
terminal blocks, corrosion, etc. can sometimes inhibit the X-10 signal.
Ø Run a separate wire from the Aegis 1000 controller directly to the fuse or breaker panel to ensure that the X-10 signal
has a clear path to the panel where it can be distributed to the other circuits. Try changing the phase that the system is
on.
Ø Items such as electric heaters (resistive loads) and power filters (capacitive loads) tend to absorb the X-10 signal. Try
relocating them, if possible.
Ø Interference from neighboring systems can be solved by changing the house code to a different one from the neighboring
system.
Ø Identify any devices that could be transmitting a continuous signal on the powerlines. Wireless intercoms locked in the
transmit mode will prevent X-10 signals from getting out. These are not compatible with X-10.
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